Shipping policy

At Complete Yard, we work to process and deliver your order as quickly as possible. Please review the information below regarding order processing and shipping.

1. Order Processing

Orders are generally processed within 0–1 business days after the order is successfully placed and payment has been confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has been processed and shipped, you will receive shipping information when tracking is available.

2. Shipping Time

Our estimated shipping time is 3–7 business days after your order has been processed.

Please note that shipping times are estimates and may vary depending on:

  • Shipping destination
  • Carrier delays
  • Weather conditions
  • Holidays
  • High shipping volumes
  • Other circumstances outside our control

3. Shipping Confirmation and Tracking

When available, tracking information will be provided after your order has been shipped.

Tracking updates may take some time to appear after the package has been handed to the carrier.

4. Delayed or Lost Packages

If your order appears to be delayed or has not arrived within the expected delivery timeframe, please contact us.

We will work with the applicable shipping carrier to investigate the shipment and determine the appropriate next steps.

Complete Yard is not responsible for delays caused by circumstances outside our reasonable control.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned because of an incorrect or incomplete shipping address provided by the customer, additional shipping charges may apply if the order needs to be reshipped.

6. Damaged Packages

Please inspect your package when it arrives.

If your order arrives damaged, contact us as soon as possible with your order number and clear photos of the damaged package and product so that we can review the issue and assist you.

7. Shipping Costs

Any applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Shipping costs may vary depending on the order, destination, shipping method, and applicable promotions.

8. Contact Us

If you have questions about shipping or your order, please contact us:

Complete Yard

Address:
55 Paradise Ln
Bay Shore, NY 11706
United States

Phone: +1 516-217-1009

Website: completeyard.shop