Payment policy

At Complete Yard, we aim to provide a simple, secure, and convenient checkout experience. This Payment Policy explains how payments are handled when you place an order through completeyard.shop.

1. Accepted Payment Methods

We accept payment methods displayed and available at checkout.

Depending on availability, these may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Other payment methods made available through our payment providers

Available payment methods may vary depending on your location, device, order, and checkout availability.

2. Payment Authorization

When you place an order, your payment method may be authorized before the order is processed.

An order may be cancelled or placed on hold if payment cannot be successfully authorized or if additional verification is required.

3. Payment Security

Payments are processed using secure payment processing services.

Complete Yard does not intentionally store complete payment card details on its own systems when those details are processed by a third-party payment provider.

Customers should ensure that their billing information is accurate when completing checkout.

4. Order Charges

The total amount payable for an order will be displayed during checkout before the order is submitted.

The total may include:

  • Product price
  • Applicable taxes
  • Shipping charges
  • Any applicable discounts or promotions

Once an order has been submitted, pricing or availability errors may require us to contact you or cancel the order and issue an appropriate refund.

5. Failed or Declined Payments

If your payment is declined, please verify your payment details or use another available payment method.

Complete Yard is not responsible for payment failures caused by your bank, card issuer, payment provider, or other third-party financial institution.

6. Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider or financial institution.

For additional information, please review our Return & Refund Policy.

7. Fraud Prevention

Complete Yard may review orders for security and fraud-prevention purposes.

We reserve the right to cancel or delay an order if we reasonably suspect unauthorized payment activity, fraud, or other security concerns.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

8. Currency

Unless otherwise stated at checkout, prices displayed on our website are presented in U.S. dollars (USD).

Your bank or payment provider may apply currency-conversion fees or other charges if your payment account uses a different currency.

9. Contact Us

If you have questions about payments, charges, or refunds, please contact us:

Complete Yard

55 Paradise Ln
Bay Shore, NY 11706
United States

Phone: +1 516-217-1009

Website: completeyard.shop